Protect Your PC from Viruses with the McAfee VirusScan! ©2004 SupraSite(tm) all rights reserved.		Welcome to SuprasiteTM Computers & Networks Introduction History Fundamentals Information Environment Digital Technology LAN Networks Other The Information Environment Description ·         Objectives ·         Information Flow ·         Office Machines Description In this chapter you'll learn about... ·         How information flows into, within and out of a business Voice Over Before we go further on technical details, let's take a look at how the Information Age has effected the corporate environment. Description {Diagram: Graphic from book} {Animate: Pop-up sub-text examples} The Communication needs and fundamental functions of any business are to: ·   BUY                        <Link to:  purchasing, receiving, stock-keeping> ·   MAKE                   <Link to: engineering, research & development, manufacturing, production planning, production control> ·   SELL                       <Link to: advertising, public relations, marketing, shipping, customer support, customer service> ·   ACCOUNT            <Link to: payables, receivables, payroll, financial reporting> ·   MANAGE             <Link to: business planning, personnel, legal, equipment and facilities investments, government reporting > Click on any of the functions to see examples. Voice Over There are 5 basic functions in business. They are Buy, Make, Sell, Account and Manage. Description As an organization conducts its business, the information flows into, within and out of the organization. Click on an area to see examples within each channel of information flow: Channel Into Business Channel Within Business Channel Out of Business <Link to list below> <Link to list below> <Link to list below> ·          Orders ·          Inquiries ·          Billing Information ·          Product Inquiries ·          Maintenance Requests ·          Repair Calls ·          Vendor/Supplier Contacts ·          Surveys ·          Governmental Requests/Requirements ·          Professional Services, CPA’s, Attorneys ·          Responses To Advertising ·          Accounting ·          Sales Reports ·          Inventory Management ·          Expense Reports ·          Asset Accounting and Management ·          Profit and Loss Statements ·          Cash Flow Reports ·          Company Information ·          Customer Information and Profiles ·          Production Schedules ·          Employee Publications ·          Management Reports ·          Daily Business Reports ·          Executive Summaries ·          Presentations ·          Internal Audits ·          Material/Supplies Ordering ·          Meeting Arrangements ·          Inventory Ordering ·          Sales Force Contacts ·          Vendor/Supplier Contacts ·          Requests For Information ·          Governmental Reporting ·          Advertising Other Sound Dropping sound with drop down box Description Remember our Defining Connectivity Sharing Exercise from Chapter 1: Introduction... You acted as a manager of Popular Office Products and had to produce a 5 year sales plan report from several different task teams? In which Information Channel did you operate? ·         Into Business                                                               <Link to  0405> ·         Out of Business                                                           <Link to  0405> ·         Within the Business                                                    <Link to  0405> Description Remember our Defining Connectivity Sharing Exercise from Chapter 1: Introduction. You acted as a manager of Popular Office Products and had to produce a 5 year sales plan report from several different task teams? In which Information Channel did you operate? ·         Into Business ·         Out of Business ·         Within the Business The exercise demonstrated how task teams shared information WITHIN their Business Environment. Description In which Information Flow Channel would a Local Area Network (LAN) most likely benefit a business? ·         Into Business                                                               <Link to 0407> ·         Out of Business                                                           <Link to 0407> ·         Within the Business                                                    <Link to 0407> Description In which Information Flow Channel would a Local Area Network (LAN) most likely benefit a business? ·         Into Business ·         Out of Business ·         Within the Business A LAN does an excellent job of helping connectivity WITHIN an organization...  And the Internet helps you with all three. Description Office Machine Exercise Think of at least 3 office machines and quickly describe how they are used in business? Write your answers below: OFFICE MACHINE                                                             USE <Input>                                                                                  <Input> <Input>                                                                                  <Input> <Input>                                                                                  <Input> Voice Over How many office machines do you interface with and why do you use them? Description OFFICE MACHINE                                                             USE <Input>                                                                                  <Input> <Input>                                                                                  <Input> <Input>                                                                                  <Input> An office machine can be ANYTHING that helps you move your business forward... i.e. from a pen to a copier. How do your answers compare to those below? OFFICE MACHINE                                                             USE Audio visual........................................................................ share information Phone.................................................................................... communicate information Computer.............................................................................. do all sorts of stuff with information Pencil.................................................................................... create or record information Scanner................................................................................. input information Coffee maker........................................................................ stimulates ability to deal with information! File cabinet........................................................................... sort information Stapler .................................................................................. connect and organize information Desk...................................................................................... spread information Chair...................................................................................... place to deal with information Overhead.............................................................................. present information Stamping machine............................................................... deliver information Paper clip.............................................................................. collect information Voice Over Sometimes we take office machines for granted... Description OFFICE MACHINES Ultimately, what are office machines? And how do businesses use them? They are BUSINESS INFORMATION tools. And as 'Digital Image Analysts,' we are not just salespeople, we are consultants in 'Information Management.' Voice Over As you can see from the previous exercise, business tools involve information in one way or another. Description {Diagram: Flow chart - in, out and within} In any business setting there are different types of information flows: ·         Into ·         Out Of ·         Within Information flows into, out of and within the business by: ·         Voice (telecommunications) ·         Data (data processing, data communications) ·         Means of OFFICE PRODUCTS   All information is originated and processed by OFFICE PRODUCTS. Voice Over Information flows into, within and out of a business through the use of office products.
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